Privacy Policy

At Big Fairy Tales, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our online store and related services. By accessing and using our website, you consent to the practices described in this policy. Information We Collect: Personal Information: We may collect personal information, such as your name, email address, phone number, billing and shipping addresses, and payment details when you place an order or create an account with us. This information is necessary for order processing, delivery, and customer support. Device and Log Information: When you interact with our website, we may automatically collect certain information about your device, such as your IP address, browser type, referring/exit pages, and operating system. We may also collect data about your usage patterns, including pages visited and actions taken on our website. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, personalize content, analyze trends, and gather demographic information. You can modify your browser settings to decline cookies; however, this may impact certain features and functionality of our website. Use of Information: Order Processing and Fulfillment: We use the personal information you provide to process and fulfill your orders, including shipping, payment processing, and communication related to your purchase. Customer Support: We may use your personal information to respond to your inquiries, provide assistance, and address any issues or concerns you may have. Marketing Communications: With your consent, we may send you promotional emails or newsletters about our products, special offers, and updates. You have the option to opt-out of receiving these communications at any time by following the instructions provided in the email or contacting us directly. Analytics and Improvements: We may analyze user behavior and preferences to improve our website's functionality, user experience, and optimize our marketing efforts. Legal Obligations: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. Data Security: We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We implement industry-standard security practices and regularly update our security systems to safeguard your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. Third-Party Disclosure: We may share your personal information with trusted third parties to facilitate services such as shipping carriers, payment processors, and analytics providers. These third parties are contractually obligated to protect the confidentiality and security of your information and are prohibited from using it for any other purpose. Children's Privacy: Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. Links to Third-Party Websites: Our website may contain links to third-party websites for your convenience and information. These websites have their own privacy policies, which we encourage you to review. We have no control over, and assume no responsibility for, the content, privacy practices, or actions of these third-party websites. Changes to the Privacy Policy: We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any material changes by posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.